Legal notice
Last Updated: July 22, 2026
This Legal Notice governs access to and use of MyKeyChain.store, including its webpages, product listings, written content, photographs, graphics, branding, checkout functions, customer services, and related online features.
Please read this notice carefully before using the website. By visiting MyKeyChain.store, browsing its content, submitting information, creating an account, or purchasing a product, you acknowledge that you have read and understood this Legal Notice.
This notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any other terms displayed during checkout.
Nothing in this Legal Notice is intended to exclude, restrict, or replace any consumer right or legal protection that cannot lawfully be waived.
1. Website Operator
This website is operated under the following business information:
Business and Store Name: MyKeyChain.store
Website: MyKeyChain.store
Business Address:
1555 Saint-Patrick St.
Montreal, Quebec H3K 2B7
Canada
Customer Support Email:
support@MyKeyChain.store
Telephone:
(800) 730-7121
Questions regarding this Legal Notice, website content, intellectual property, product listings, formal correspondence, or legal concerns may be directed to the contact information above.
Customers should contact us before sending physical correspondence, merchandise, legal documents, or returned products to the listed address. Product returns must follow the authorization procedure stated in our Return & Refund Policy.
2. Nature of the Website
MyKeyChain.store is an online retail website offering keychains and related urban accessories.
Products may include:
Acrylic character keychains
Personalized leather keychains
Metal keyrings and decorative charms
Mini carabiner keychains
Identification label keychains
Car-key accessories
Bag and backpack charms
Decorative everyday-carry accessories
Customized or engraved products
Other related accessories introduced from time to time
The website is intended primarily to provide product information, enable online purchases, communicate store policies, and provide customer support.
Availability of a product on the website does not guarantee permanent stock availability. We may add, update, limit, replace, or discontinue products, subject to existing accepted orders and applicable law.
3. Shopify Platform
MyKeyChain.store operates using Shopify’s e-commerce infrastructure.
Shopify provides technical tools that may support website hosting, storefront presentation, checkout, order management, transaction processing, analytics, and other commerce-related functions.
However, MyKeyChain.store remains the merchant responsible for the products sold through this storefront, customer communications, store policies, order fulfillment, and legally required merchant obligations.
Shopify is not the seller of products listed by MyKeyChain.store unless expressly stated otherwise in a specific transaction.
The use of Shopify or another third-party service does not create a partnership, agency relationship, employment relationship, or joint venture between the customer and such provider.
4. Distance Sales and Online Contracts
Purchases completed through this website may constitute distance contracts because the merchant and customer are not physically present together when the contract is formed.
Quebec’s Consumer Protection Act contains specific rules for distance contracts and requires merchants to provide prescribed information to consumers before an online transaction is concluded. Quebec guidance also states that consumers must receive a copy of an online purchase contract that can be saved and printed.
Before completing checkout, customers should review:
The product description
The selected variant
The quantity
Customization details
The product price
Applicable taxes
Shipping information
The total amount payable
The delivery address
The payment method
Relevant store policies
Customers are responsible for correcting any visible errors before submitting an order.
After an order is submitted, an electronic confirmation may be sent to the email address entered during checkout. Customers should retain this confirmation and any related invoice, shipping notice, or correspondence for their records.
5. Accuracy of Website Information
We make reasonable efforts to ensure that information published on MyKeyChain.store is accurate, understandable, and up to date.
Nevertheless, website content may occasionally contain:
Typing errors
Formatting problems
Outdated stock information
Incorrect product specifications
Pricing errors
Incomplete descriptions
Technical display issues
Inaccurate promotional details
Broken links
Translation differences
We reserve the right to correct such errors and update website content.
Where an error materially affects an order, we may contact the customer to explain the issue and provide an appropriate remedy, which may include correcting the order, offering an alternative, or issuing a refund where necessary.
We do not intentionally use inaccurate or misleading information to influence purchasing decisions.
6. Product Images and Visual Representation
Product photographs are provided to help customers understand the general appearance, design, finish, and intended use of an item.
Actual products may display minor differences caused by:
Screen calibration
Device brightness
Photography lighting
Manufacturing batches
Manual finishing
Material texture
Leather grain
Metal polishing
Print positioning
Engraving placement
Manual measurement
Assorted or randomly selected colours
Such minor variations do not necessarily indicate that a product is defective or materially different from its description.
Where a product is supplied in an assorted or random colour, this will be identified on the relevant product page when applicable.
Customers should rely on the full written description, specifications, dimensions, and variation selection rather than photographs alone.
7. Product Measurements
Dimensions displayed on the website may be approximate.
Minor differences may occur because of manual measurement, production tolerances, material flexibility, or variations between manufacturing batches.
Customers should carefully review the stated dimensions before ordering, particularly when purchasing products for a specific key, bag, car-key system, identification purpose, or attachment location.
MyKeyChain.store is not responsible for a product being unsuitable solely because the customer did not review clearly stated measurements before purchasing.
This provision does not limit remedies where measurements are materially inaccurate or misleading.
8. Decorative and Everyday-Carry Products
Many products offered by MyKeyChain.store are designed as decorative accessories or for ordinary everyday use.
Unless expressly stated and supported by appropriate product certification, carabiner-style keychains, snap hooks, rings, clasps, and clips are not intended for:
Rock climbing
Mountaineering
Fall protection
Rescue operations
Industrial lifting
Suspending people
Heavy-load securing
Professional safety equipment
Life-support applications
Customers must not assume that a decorative carabiner is load-rated merely because it resembles professional climbing equipment.
Customers are responsible for using products only for their stated or reasonably apparent purpose.
9. Small Parts and Safety Warning
Certain keychains and accessories may contain small parts, including rings, hooks, clasps, chains, charms, labels, screws, or detachable decorative elements.
These components may create choking, ingestion, entanglement, or injury risks for babies, young children, or pets.
Unless a product is specifically described as a toy or child-safe item, products sold through MyKeyChain.store should be treated as accessories intended for responsible use.
Keep small accessories away from young children and pets.
Inspect products periodically and discontinue use if a component becomes loose, sharp, broken, or damaged.
10. Personalized Products
Some products may be customized with customer-provided content, such as:
Names
Initials
Dates
Numbers
Messages
Images
Photographs
Business logos
Symbols
Fonts
Decorative layouts
The customer is responsible for ensuring that all submitted customization information is complete and accurate.
The customer must verify spelling, capitalization, punctuation, image quality, dates, numbers, colours, and design instructions before submitting the order.
MyKeyChain.store is not responsible for an error when the finished item accurately reproduces information supplied or approved by the customer.
We reserve the right to refuse personalization involving unlawful, abusive, threatening, discriminatory, obscene, fraudulent, or infringing content.
Custom products may be subject to restrictions on cancellation, exchange, and change-of-mind returns as explained in our Return & Refund Policy.
11. Customer-Submitted Intellectual Property
By submitting an image, logo, design, photograph, text, symbol, or other material for customization, the customer represents that they have the lawful right to use and reproduce that material.
The customer must not submit content that:
Infringes copyright
Infringes trademarks
Violates privacy rights
Misuses another person’s likeness
Copies protected artwork without authorization
Impersonates a business or individual
Contains counterfeit branding
Violates applicable law
The customer grants MyKeyChain.store and its necessary production partners a limited permission to reproduce submitted content solely to process and fulfill the relevant order.
We may cancel or refuse a customization request where there is a reasonable concern that the submitted material violates third-party rights.
12. Website Intellectual Property
Unless otherwise stated, the original content available through MyKeyChain.store is owned by, controlled by, or licensed to MyKeyChain.store.
Protected content may include:
Store branding
Logos
Graphic elements
Icons
Page layouts
Original photography
Product descriptions
Marketing copy
Banner designs
Videos
Illustrations
Website arrangement
Original downloadable materials
The website may be used for personal shopping and informational purposes.
No content may be reproduced, republished, sold, licensed, modified, distributed, scraped, displayed commercially, or used to create competing materials without prior written permission.
Customers may save or print order confirmations, policies, receipts, and other transaction records for personal use.
13. Third-Party Trademarks and Content
Certain products, product names, themes, designs, or references may be associated with intellectual property owned by third parties.
All third-party trademarks, trade names, characters, logos, and copyrighted materials remain the property of their respective owners.
The appearance of a third-party name or reference on the website does not automatically mean that the relevant owner sponsors, endorses, authorizes, or is affiliated with MyKeyChain.store.
Where you believe a listing or website element infringes your rights, contact:
Please identify the content, protected right, relevant webpage or product listing, and your authority to submit the notice.
We will review credible and sufficiently detailed reports.
14. Prohibited Website Use
Visitors must not use MyKeyChain.store to:
Commit fraud
Submit false information
Use stolen payment details
Introduce malicious software
Disrupt website functionality
Attempt unauthorized access
Scrape content using automated systems
Collect customer information
Manipulate pricing or promotional offers
Create fraudulent accounts
Submit abusive communications
Impersonate another individual or business
Infringe intellectual property rights
Circumvent security measures
Use the website for unlawful purposes
We may restrict access, cancel affected orders, preserve relevant records, or report suspected illegal conduct where reasonably necessary and legally permitted.
15. External Links
MyKeyChain.store may contain links to external websites, social networks, tracking services, payment providers, shipping carriers, or other third-party resources.
External links are offered for convenience and do not necessarily constitute endorsement.
We do not control independent third-party websites and are not responsible for their:
Content
Availability
Security
Privacy practices
Pricing
Advertising
Accuracy
Products
Services
Terms
Customers should review the applicable terms and policies before interacting with external services.
16. Availability of the Website
We aim to keep the website reasonably accessible and functional.
However, access may be interrupted because of:
Maintenance
Shopify platform issues
Hosting disruptions
Security incidents
Internet failures
Software updates
Payment-provider outages
Technical errors
Events outside our control
We do not guarantee uninterrupted or error-free access at all times.
Temporary website unavailability does not generally create an entitlement to compensation unless applicable law provides otherwise.
17. Pricing and Currency
Prices are displayed in the currency shown on the website or during checkout.
Where currency-conversion tools are used, displayed converted values may be estimates. The customer’s bank, card issuer, or payment provider may use a different exchange rate or charge an international transaction fee.
Product prices may change before an order is submitted.
A price change will not normally affect an order already accepted and paid, except where the displayed price resulted from an obvious material error and applicable law permits correction.
Taxes, import duties, customs charges, and other fees may apply depending on the customer’s location and checkout terms.
18. Promotions
Promotions, discount codes, bundles, and limited-time offers may be subject to additional conditions.
Unless expressly stated otherwise:
Promotions cannot be exchanged for cash
Codes must be used before checkout is completed
Expired discounts cannot be applied retrospectively
One code may be permitted per transaction
Some products may be excluded
Promotional quantities may be limited
Regional restrictions may apply
We may reject fraudulent, automated, duplicated, or abusive use of promotional offers.
19. Privacy and Personal Information
MyKeyChain.store may collect personal information necessary to operate the store, process payments, fulfill orders, provide customer support, prevent fraud, communicate with customers, and comply with legal obligations.
Depending on the transaction and applicable jurisdiction, information may be processed by Shopify, payment processors, delivery carriers, analytics providers, and other service partners.
Canadian private-sector privacy requirements may apply to commercial collection, use, or disclosure of personal information. The Office of the Privacy Commissioner of Canada explains that PIPEDA applies to many private-sector organizations engaged in commercial activity and provides principles governing responsible handling of personal information.
Additional details should be provided in the store’s Privacy Policy.
Customers must not submit highly sensitive information by ordinary email unless specifically requested through a secure process.
We will never request a complete payment-card number, card security code, or online-banking password through standard customer-support communication.
20. Cookies and Similar Technologies
The website may use cookies and related technologies to:
Maintain the shopping cart
Remember preferences
Support checkout
Protect against fraud
Measure website performance
Analyze traffic
Improve store functionality
Deliver relevant advertising where legally permitted
Some cookies may be required for the website to operate properly.
Other cookies may depend on the customer’s browser settings, consent choices, and applicable privacy requirements.
Customers may manage cookies through browser controls, although disabling essential cookies may affect website functionality.
21. Consumer Rights
Nothing in this Legal Notice eliminates a legal guarantee, statutory remedy, or mandatory consumer right.
The Quebec Consumer Protection Act regulates certain transactions between consumers and merchants and includes provisions relevant to online distance contracts.
Depending on applicable law, a customer may have remedies where a product:
Is defective
Is unsafe
Does not correspond to its description
Is materially different from what was ordered
Is not delivered as agreed
Is unsuitable for its ordinary purpose
Does not satisfy a mandatory legal guarantee
Quebec consumers may also have cancellation rights for certain online purchases under specified circumstances.
Where this Legal Notice conflicts with a mandatory legal requirement, the mandatory requirement prevails.
22. Returns and Refunds
Returns, exchanges, replacements, refunds, cancellations, and damaged-product claims are governed by our Return & Refund Policy.
Customers must obtain return authorization before sending products back.
The business address in this notice is not automatically the authorized return facility.
Depending on the product and fulfillment arrangement, an approved return may need to be sent to another address provided by customer support.
Customers should retain shipping receipts and tracking information for approved returns.
23. Shipping and Delivery
Shipping terms are governed by our Shipping Policy.
Delivery times are estimates unless expressly guaranteed.
Delays may result from customs procedures, carrier interruptions, weather, public holidays, incorrect addresses, unusual order volume, security checks, or events outside our reasonable control.
Customers must provide a complete and accurate delivery address.
MyKeyChain.store will make reasonable efforts to assist with delayed, lost, damaged, or misdirected shipments.
24. Disclaimer
The website and its content are provided for general retail and informational purposes.
To the maximum extent permitted by law, we do not guarantee that:
The website will always be uninterrupted
Every error will be corrected immediately
Every product will remain available
All third-party services will function continuously
Every device will display colours identically
Delivery estimates will never be affected by external events
This disclaimer does not limit any warranty, legal guarantee, consumer right, or liability that cannot lawfully be excluded.
25. Limitation of Liability
To the extent permitted by applicable law, MyKeyChain.store will not be responsible for indirect, incidental, special, punitive, or consequential losses caused by website use, interrupted access, unauthorized product use, or circumstances outside our reasonable control.
Where liability may legally be limited, any liability concerning a particular product will generally be limited to the amount paid for that product.
This limitation does not apply to fraud, intentional misconduct, gross fault where applicable, personal injury caused by legally actionable conduct, or any liability that cannot be excluded or restricted.
26. Indemnification
To the extent permitted by law, users agree to be responsible for third-party claims arising from:
Their unlawful use of the website
Their infringement of intellectual property rights
Content submitted for customization
Fraudulent activity
Intentional interference with website security
Unauthorized resale using our branding
This provision does not require customers to compensate MyKeyChain.store for losses caused by our own unlawful conduct or responsibilities that cannot legally be transferred.
27. Governing Law
This Legal Notice and the operation of MyKeyChain.store are governed by the laws applicable in the Province of Quebec and the federal laws of Canada, without removing mandatory protections available to consumers in other jurisdictions.
Any dispute will be handled before a court or authority having lawful jurisdiction.
Nothing in this section forces a consumer to waive a mandatory right to bring a claim in a forum protected by applicable consumer law.
28. Severability
If a provision of this Legal Notice is declared invalid, unlawful, or unenforceable, that provision will be limited or severed only to the extent necessary.
The remaining provisions will continue to apply.
29. Changes to This Legal Notice
We may update this Legal Notice to reflect changes in:
Business operations
Products
Website functions
Shopify services
Legal requirements
Privacy practices
Payment systems
Shipping arrangements
Customer-support procedures
The updated version will be published on this page with a revised “Last Updated” date.
Changes generally apply from the date of publication and will not retroactively remove rights already attached to completed transactions.
30. Formal Notices and Contact
Questions or formal concerns regarding this Legal Notice may be submitted to:
MyKeyChain.store
1555 Saint-Patrick St.
Montreal, Quebec H3K 2B7
Canada
Email: support@MyKeyChain.store
Telephone: (800) 730-7121
For faster handling, include your full name, order number where relevant, the subject of your request, and supporting documentation.
This Legal Notice is intended to establish a transparent and professional framework for using MyKeyChain.store while supporting the reliable, practical, and modern Urban Street Accessories identity of the brand.